Wholesale Distributors of Plastic Bottles, Caps, Jars & Accessories
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News & Updates

Latest News & Updates

Latest news - Friday 3rd July

June was an exciting month for us as we started to slowly reopen the business and we will continue to do so, gradually, as the weeks go on. Here are the latest updates as we commence the next phase in reopening.

Phone lines

Next week, w/c 6th July, we are welcoming back some of our team members. This means that our phone lines will be able to reopen and help keep you better informed on stock items, lead times and unavailable stock requests. We will be operating as a skeleton team so please bear with us if the phone lines are busy or alternatively email us and we will get back to you as soon as possible.

Payment optionsFor security reasons we may not be able to take initial payment, if you are liaising with a team member who is working from home. We recommend online payment through our paypal link (included within the invoice), alternatively a member from the office based team will be in contact to secure payment over the phone.

Our aim is to dispatch all orders of available stock within 48hrs of receiving payment.

Online shop remains closedWe want to reassure you that although our online store is remaining temporarily closed, we are fulfilling all orders placed, and at present we have no back orders unless stock is unavailable. Even though you can’t shop in the usual way, you can check product details, stock levels and pricing before placing your order via the online shop.

Orders and dispatchYou can place an order, reserve stock and secure your place in the dispatch queue by the following three options:Call (+44) 01229 588877 or 588468Email: sales@the-pbc.comClick ‘notify me’ on any zero stock item and we will let you know when stock becomes available

If we do not have enough stock to fulfil your order, or if the product is currently out of stock, please do let us know what you need and we will do our best to get it to you as soon as possible.

We are increasing our dispatches to daily collections. Currently, all our couriers have still withdrawn any guarantee on their services which does mean at present we are unable to offer next day delivery, although we will try our utmost to have your goods delivered as soon as possible.

Ongoing safety measuresOur priority and responsibility remains to our people - employees, customers and suppliers. As we phase the team back to the office and warehouses, we are adhering to 2 metre distancing, placing extra sanitisers across all sites, operating with split working shifts and looking after our support network, the delivery drivers and courier teams.

For more information, please do visit our latest frequently asked questions.

Phased re-opening!

We are excited to share that we have started a phased re-opening, operating with a restricted service and skeleton team.

Online shop

Our online shop remains closed for the time being, but we are operating a backorder queuing system for stock items as well as products that are currently out of stock. Delivery times will vary; please refer to our Covid-19 FAQs.

Stock levels and pricing

Even though you can't shop in the usual way, you can still check products, stock levels and pricing via our online shop. If we do not have enough stock to fulfil your order, or if a product is out of stock, let us know what you need. We will do our best to get it to you as soon as possible.

How to order

To place an order, reserve stock and secure your place in the queue, email sales@the-pbc.com or you can click Notify Me on any zero stock item, and we will let you know when stock becomes available. 

Orders and dispatch

We are fulfilling all the backorders placed and will continue to do so, increasing our weekly dispatches to serve you all. We are unable to guarantee next day delivery but will try our utmost to have your goods delivered as soon as possible.

Ongoing safety measures

As we move forward, we will continue to prioritise the safety of our employees, customers and suppliers. We will be phasing the team back to the office and warehouses ensuring we are adhering to 2-metre distancing, placing extra sanitisers across all sites, operating with spilt working shifts and looking after our support network, the delivery drivers and courier teams.

For more information, please do visit our latest frequently asked questions.

Temporary Closure: Friday 27th March at 5pm

23 March 2020

To all our loyal customers, 

It is with a heavy heart that we made the decision to temporarily close the businessfrom 9am on Wednesday 25th March 2020 to do what we can to help the country tackle COVID-19.

We take our responsibility to our people - employees, customers and suppliers – seriouslyand feel that we must do what we can to reduce the spread of this virus. Our seniormanagement team will be working from home to try and keep on top of your email enquiries.

In the meantime, we will be contacting all customers who have items on backorder andworking hard to get all orders that can be dispatched to you as quickly as possible.

Backorders available

We will be suspending our online shop until business resumes as normal. However, shouldyou wish to place a backorder to secure stock when it is next available you can do so bysending an email to: sales@the-pbc.com

Thank you for your continued supportThese are troubling times for us all and we would like to take this opportunity to thank you for your continued support. Please, please, please stay at home as much as possible, keep your distance when out and about, wash your hands and look after each other. We sincerely hope that you and your families stay safe and we very much look forward to working with you again when we re-open the doors.

With the very best of wishes,

Julie & Collette

DPD Republic of Ireland Delivery

16th April

Many areas in the Republic of Ireland are experiencing service delays due to the significant increase in parcel volume - generally these delays do not extend beyond an additional 24 hours. However, in five particular regions, delivery lead time has been extended further:

• Dublin: 48-72 hours• Limerick: 48-72 hours• Galway: 24-48 hours• Cork: 24-48 hours• Louth & Meath: 24-48 hours

DPD European Delivery

23 March 2020

If a country you are based in or attempting to deliver to is not featured on this list, please consult past updates. Information will be updated as and when it changes.

France

Reduced European Export Service - with France only collecting Monday, Tuesday, and Thursday until further notice.

Please do not send parcels if businesses are closed or your customer's postcode appears on the unable to deliver list.

Click below to view all restricted postcodes.

Restricted Postcodes

DPD Dartford Depot

19 March 2020

An incident at DPD's Dartford depot today (non COVID-19 related) has resulted in a reduced service in the area.

There are 2,000 parcels out for delivery from the Dartford depot, however, 10,000 additional parcels will now incur a delay of 24 hours. DPD have advised customers of any delays if they have contact details and will deliver these tomorrow when normal service is resumed. Details of these parcels are available to view through your MyDPD Local portal.

We apologise for any inconvenience this has caused. DPD assure us that they will do everything possible to minimise the impact on our customers.

DPD European Delivery

19 March 2020

This is DPD's daily bulletin update relating to the Coronavirus (COVID-19) and the impact it is having on international deliveries.

Austria

There are delays at borders due to the extra checks on people which is impacting vehicle arrival times, with delays of up to 24 hours expected.

All non-essential shops have been closed (supermarkets and pharmacies remain open) which is impacting deliveries. 

Due to restrictions put in place, DPD cannot deliver to the following postcodes:

  • 6553 - See
  • 6555 - Kappl
  • 6561 - Ischgl
  • 6562 - Mathon
  • 6563 - Galtur
  • 6580 - St. Anton am Arlberg
  • 6764 - Lech
  • 6763 - Zurs
  • 6762 - Stuben
  • 6767 - Warth
  • 6888 - Schrocken

Italy

Due to areas being in quarantine, DPD are unable to deliver to certain postcodes. 

Please click the link below to see a full list of restricted areas.

DPD European Delivery

18 March 2020

As the coronavirus outbreak continues to impact businesses across Europe, DPD are providing daily updates on their delivery services.

France

Operations continue as normal, although expect delays of up to 24 hours. 

All non-essential shops have been closed (supermarkets and pharmacies remain open), which is impacting on deliveries.

There are a reduced number of pick up points, which is affecting the ability of customers to collect parcels.

Germany

Operations continue as normal, although expect delays of up to 24 hours.

There are long delays at borders due to extra checks on people, which is impacting vehicle arrival times.

All non-essential shops and businesses have been closed (supermarkets and pharmacies remain open), which is impacting on deliveries.

Drivers will not ask customers to sign for deliveries unless they are high value items.

Italy

Operations continue as normal, although expect delays of up to 24 hours.

All non-essential shops and businesses have been closed (supermarkets and pharmacies remain open), which is impacting on deliveries.

There are areas where delivery is not possible. We will keep you updated.

Poland

Operations continue as normal, although expect delays of up to 24 hours.

There are long delays at borders due to extra checks on people, which is impacting vehicle arrival times.

Some shops are closed although this hasn't impacted our last mile delivery.

Spain

Operations continue as normal, although expect delays of up to 24 hours.

Spanish Government has issued advice for much of the country to self-isolate, which will impact deliveries. 

All non-essential shops have been closed (supermarkets and pharmacies remain open), which is impacting on deliveries.

DPD Group

Hand sanitizer bottles and closures

11 March 2020

Due to the coronavirus outbreak, we are experiencing unprecedented levels of enquiries and orders for bottles and closures suitable for hand sanitizer.

We are doing everything we can to maintain our usual speedy service and response times, and will process your orders / respond to your enquiries in the most timely manner possible but please bear with us if there are delays at this time.

Stock levels for immediate delivery

If you require items immediately please check our stock levels and only place an order for items that are in stock. Our lead times for backorders with suppliers are also affected by increased demand.

Working with suppliers

We are working hard with all our suppliers to secure additional stock that is available now, as well as placing orders with manufacturers to have additional stock produced to meet such high volume requirements.

We would like to take this opportunity to thank you for your patience.

Supply chain implications

05 March 2020

Our aim, as a business, is to buy from UK manufacturers and suppliers as much as possible. The small number of product ranges we purchase directly from outside of the UK are NOT currently affected by the impacts of the coronavirus outbreak.

Our main supplier in the UK does, however, purchase some of their product range from China and some from Italy so we are working closely with them to understand which ranges may be affected.

We will continue to keep you updated.

Disruption to DPD delivery operation

02 March 2020

Coronavirus outbreak in Italy causes disruption to our parcel delivery operation.

The Coronavirus outbreak in Italy is impacting our parcel delivery operation to some towns in northern Italy due to restrictions from local authorities.

The affected areas are:

Lodi Province

  • 26845 Codogno
  • 26823 Castiglione D'Adda
  • 26841 Casalpusterlengo
  • 26861 Fombio
  • 26847 Maleo
  • 26867 Somaglia
  • 26821 Bertonico
  • 26827 Terranova Dei Passerini
  • 26844 Castelgerundo
  • 26848 San Fiorano

Padua Province

  • 35030 VO Padua

We are regularly talking with our colleagues in Italy to minimise any disruption and ensure any parcels that are delayed are delivered as soon as possible.

We will continue to monitor the situation and issue further updates if necessary.

DPD Group

If you are concerned about an outstanding order or about placing an order please contact the team at The Plastic Bottles Company.

Get in touch

Here to help

If you need advice or are looking for a particular bottle or container that’s not on the website, just ask. Even if we don’t stock it we may be able to source it for you.

Telephone: (+44) 01229 588877
© The Plastic Bottles Company 2018 - 2024. All rights reserved. GJD Solutions Limited t/a The Plastic Bottles Company, Unit 1F Cross Lane, Ulverston, Cumbria, LA12 9DQ. Registration: 07515596.